OneSignal Help & Documentation

Welcome to the OneSignal New IA developer hub. You'll find comprehensive guides and documentation to help you start working with OneSignal New IA as quickly as possible, as well as support if you get stuck. Let's jump right in!

Get Started    Discussions

Unsubscribe from Notifications

How to unsubscribe from notifications on all browsers

Each browser has a unique way of unsubscribing from push notifications. Please follow the appropriate instructions for your browser (Chrome, Firefox, Safari) and platform (Windows, Mac, Android).

If your website contains the Bell Prompt or Custom Link prompt you can click these to unsubscribe directly.


Chrome

In your Chrome Browser, visit chrome://settings/content/notifications

The Block list are sites you have blocked from being prompted. The Allow list is the list of browsers you opted-in for push.

Find the site the notification was from in the list and click the 3 dots icon.

You can now Click Remove to allow the site to prompt you for push again. Or you can click Block to prevent the site from sending you push.

Unsubscribe from the Push Notification

You can unsubscribe from a notification directly by clicking the gear icon (PC) or "Settings" button (Mac) in the notification, which opens the browser notification preferences.


Chrome Android

To unsubscribe from Chrome on Android when you receive a notification:

  1. Tap the notification when it is in your notification tray.

  2. Tap Site Settings.

  3. Tap Clear & Reset.

  4. Confirm Clear & Reset.


Firefox

Firefox (PC)

Unsubscribe when receiving a notification in Firefox (PC)

  1. Click the gear icon in the notification

  2. Click Disable notifications from (site).

Done! You are unsubscribed from notifications in Firefox (PC).

Unsubscribe from a site you are on in Firefox (PC)

  1. Click the info button to the left of the site's URL.

  2. Click the 'X' next to the Permissions for Receive Notifications.

Done! You are unsubscribed from notifications in Firefox (PC).

Unsubscribe from browser preferences in Firefox (PC)

  1. Go to the browser privacy preferences by entering in the URL about:preferences#privacy

  2. Scroll down to Permissions and click Settings... next to Notifications.

  3. Find the site you want to unsubscribe from and click Allow.

  4. Change Allow to Block, and then click Save Changes.

Done! You are unsubscribed from notifications in Firefox (PC).


Firefox (Mac)

Unsubscribe when receiving a notification in Firefox (Mac)

  1. Click the '...' button in the notification

  2. Click 'Disable notifications from (site).

Done! You are unsubscribed from notifications in Firefox (Mac).

Unsubscribe from a site you are on in Firefox (Mac)

  1. Click the info button to the left of the site's URL.

  2. Click the 'X' next to the Permissions for Receive Notifications.

Done! You are unsubscribed from notifications in Firefox (Mac).

Unsubscribe from browser preferences in Firefox (Mac)

  1. Go to the browser privacy preferences by entering in the URL about:preferences#privacy

  2. Scroll down to Permissions and click Settings... next to Notifications.

  3. Find the site you want to unsubscribe from and click Allow.

  4. Change Allow to Block, and then click Save Changes.


Firefox (Android)

In Firefox on Android, you can unsubscribe from notifications while you're visiting the website that you're receiving the notifications from. To learn more, see these instructions on Mozilla.org.

  1. Open Firefox. Tap the lock icon to the left of the site's URL

  2. Tap Edit Site Settings

  3. Uncheck the box next to Notifications, then tap Clear


Safari

Safari doesn't provide an option to unsubscribe from within a notification itself, so notifications must be disabled from within Safari's Preferences.

  1. Open Safari. Click Safari > Preferences
  2. Under the Websites tab, click Notifications
  3. Identify the site you want to unsubscribe from, and change Allow to Deny

Updated 3 months ago


Unsubscribe from Notifications


How to unsubscribe from notifications on all browsers

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.