View which subscriptions received a particular message

Overview

This API enables you to retrieve all subscriptions that received a specific push notification or email. You can access the notification's history for up to seven days after it was sent. Please note that notifications sent to fewer than 1,000 recipients will not record a "received" event, but they will still record "sent" events.


How to Use this API

  1. Submit a request to generate a report.
  2. Decide delivery method
    • After receiving a successful response, poll the destination URL until the file becomes available. Exports typically complete within 1-3 minutes; we recommend a 10-second polling interval.
    • Alternatively, you can opt to receive an email to the address specified in the optional email parameter when the report is ready.

Requirements

  • A OneSignal Professional or Enterprise Plan.
  • Enabled the "Send History via OneSignal API" option in Settings -> Integrations; notifications sent before this setting is enabled can't be retrieved.
  • Requests must be made within seven days of sending the notification.

Polling

Use the csv_file_url property in the response to test if the report is complete. If you receive a '403' error response, retry fetching the file after a short period; it only means we're still generating the report.

Sample Report

The generated report is a simple CSV file that can be imported into any system for further processing.

player_id,onesignal_id,external_id,target_channel,timestamp

"2c4fac95-7dfb-4113-9347-aba3a92ff557","ccddf35a-1233-4423-8a57-ac8c4b38eb81","a07aec27-2586-4b92-a24f-62660a1517fa","push","1628189160"

"68f5cf73-b20a-4de9-b6ee-79a863b8e7d8","d2f9f2f8-94af-4942-8183-115cef1213d5","4b66359f-3d94-4a73-806d-8ef5f0430b3d","push","1628187816"

Limitations

  • Querying for opens events are not supported.
  • The timestamp column is included only for clicked events.

Body Parameters

events

Required

Type string

Description

Specifies the types of events related to notifications to retrieve.

Guidance

Options:

  • "sent" — retrieves all devices sent the specified message identified by their Subscription ID. sent events are not recorded for messages targeting fewer than 1,000 recipients.
  • "clicked"— retrieves all devices that interacted with the message identified by their Subscription ID. Note that there isn't a recipient count threshold for tracking clicked events.

Example

{
  "events": "clicked"
}

email

Type string

Description

The email address in which to deliver the report.

Guidance

Ensure that the provided email address is valid and actively monitored; once completed, we will send the report.

Example

{
  "email": "[email protected]"
}

Example

{
  "email": "[email protected]"
}

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