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OneSignal Home is the default landing page for new accounts. It opens a full-page AI chat experience where you can ask questions, get setup guidance, and receive recommendations tailored to your account — all without navigating away.
Home is in beta and rolling out gradually to all customers. If you do not see it yet, it will appear in your account over the next several days. If your organization has AI features disabled, you are routed to the classic analytics dashboard instead.

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What Home includes

  • AI chat: A full-page prompt where you can ask OneSignal AI questions, request analysis, or get help building segments, messages, and journeys. See OneSignal AI for everything the assistant can do.
  • New customer setup guide (coming soon): Step-by-step guidance to help you complete your initial configuration.
  • Recommendations tab (coming soon): Personalized suggestions based on your account data and usage patterns.

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Switch back to the classic dashboard

If you prefer the analytics dashboard as your landing page, you can change this in your account preferences.
1

Open account preferences

Click your account avatar or name in the top-right corner of the dashboard, then select Preferences.
2

Change your landing page

Under the landing page setting, select Dashboard instead of Home.
3

Save

Your preference is saved immediately. The next time you sign in or navigate to the dashboard root, you land on the classic analytics dashboard.

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AI feature controls

Home uses OneSignal AI. If an Organization Owner has disabled AI features for your org in Organization Settings → AI features, Home routes to the standard dashboard and the AI prompt does not appear.

OneSignal AI

Full reference for OneSignal AI: what it can do, how to use it, and how to control it.

Brand Kit

Set your brand voice and assets so AI-generated content stays on brand.