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GET
/
apps
/
{app_id}
/
subscriptions
/
{subscription_id}
/
user
/
identity
View user identity (by subscription)
curl --request GET \
  --url https://api.onesignal.com/apps/{app_id}/subscriptions/{subscription_id}/user/identity
{
  "identity": {
    "onesignal_id": "OneSignal-ID-in-UUID-v4-format",
    "external_id": "the-users-external-id",
    "custom_alias_label": "the-users-custom-alias-id"
  }
}

​
Overview

Use this API when you want to find the full identity (all aliases) of a user, starting from a known subscription_id. This is helpful for debugging, reverse lookups, or support use cases where only a subscription record is available.
Unlike the View user identity API which starts with an alias (e.g., external_id), this endpoint works when only a subscription ID is known.
See Subscriptions for background on how subscriptions relate to users.

​
How to use this API

To use this endpoint, you must provide:
  • subscription_id – A UUID generated by OneSignal when a device or channel (e.g., push, email, SMS) is registered.
subscription_id values are immutable and cannot be changed. Make sure you are using the correct value, as they are unique to each app and platform.
Once a valid subscription_id is provided, the API will return the user’s identity object, which includes all associated aliases like external_id, onesignal_id, and any custom aliases.

Path Parameters

​
app_id
string
required

Your OneSignal App ID in UUID v4 format. See Keys & IDs.

​
subscription_id
string
required

The unique Subscription ID in UUID v4 format generated by OneSignal. See Subscriptions.

Response

200

​
identity
object