Most customers should not need to make changes in the Advanced section of the Web Push Editor. The Advanced section is only for customers who have particular configurations or desire very specific notification behavior.
HTTPS only - by default, OneSignal will use a root Scope for it's ServiceWorker. It is highly recommend you customize your integration to use a non-root scope by following How do I integrate OneSignal's Service Worker files?.
Chrome, Firefox. Not supported on Safari.
OneSignal supports several different possible browser behaviors when users click on your notifications. If you would like to learn more about the Launch URL and options like not doing anything when the user clicks the notification, see Deep-links and URLs.
If users do not have your site open on any browser tabs, and click on a notification that takes them to your site, the browser will open a new tab and navigate to the notification's URL.
If users have your site open on one or more browser tabs, and click on a notification that takes them to your site, there are several possible ways the browser can behave that you can configure:
- Exact Navigate (default) - If the notification's exact URL (e.g.
example.com/product) matches a tab that the browser already has open, the browser will navigate to the notification's URL in that tab.
- Origin Navigate - If the notification's origin (e.g.
example.com) matches a tab that the browser already has open, the browser will navigate to the notification's URL in that tab.
- Exact Focus - If the notification's exact URL (e.g.
example.com/product) matches a tab that the browser already has open, the browser will focus on that tab, but not refresh the page.
- Origin Focus - If the notification's origin (e.g.
example.com) matches a tab that the browser already has open, the browser will focus on that tab, but not refresh the page.
HTTP sites - due to limitations on HTTP sites, browsers behave slightly differently than the above in these cases:
- If multiple stale tabs are open to your site, a clicked notification sharing an identical URL to an existing tab may not focus the tab and may instead open a new tab.
- When using Origin, if multiple stale tabs are open to your site, a different tab than the matching tab may be focused.
If you are not a developer, you will not have to worry about setting this option.
HTTP sites - This setting has no effect.
HTTPS sites - For customers with HTTPS sites, we recommend setting up secure development environments that support navigating to
https://localhost. This way, the development environment will accurately reflect how the site will function. However, sometimes this is difficult for customers, so we support a workaround. By enabling Local Testing, developers can use
http://localhost as though it is a secure connection when using the Chrome browser. However, this setting may not reflect the exact behavior of notifications in all cases, which is why we recommend setting up your local environment with HTTPS.
To do this you can follow our How do I test my site on a local environment guide.
Default behavior of notifications is they show to users for roughly 5 seconds before they are moved to the Notification History where they are kept for 1 week before removed by the operating system.
You can persist notifications for longer on the screen for Chrome and Edge browser subscribers. This means the notification will stay on the screen until the user interacts with it.
Notification Persistence does affect how notifications appear to users. More details in our Notification Appearance Guide.
Limited Support Across Platforms
Not all browsers and operating systems support this feature. If you turn it on, it will work for the users that are eligible.
If changing this setting, current subscribers will need to return to the site with the updated option to see the change.
Typical Setup - Use the "Persistence" toggle to turn on/off.
WordPress Plugin - Under "Sent Notification Settings" > "Hide notifications after a few seconds"
Custom Code - With our Web Push SDK, use the
persistNotification: true, in the OneSignal init code to persist notifications on screen for Browsers and Operating Systems that support this feature.
Firefox, Safari - Setting has no effect
Because persistent notifications stay around, users may find it annoying that every notification you send sticks around. Therefore, we recommend keeping this disabled site-wide unless your site delivers high importance notifications (such as a task management app). Users can always mouse over the notification which will keep it on screen to read it's full contains.
Updated about a month ago