Export Email Delivery Data
How to download delivery data for messages sent through the Dashboard
Available for Email messages
Message export of delivery data is currently only available on the Delivery Report for Email Messages. Delivery data is stored and accessible for 30 days after the notification is sent.
To better understand what's happening along the journey from sending an email and your recipient receiving it, you can export the delivery data help answer questions like:
- Which emails bounced and were added to the suppression list?
- Which emails got delivered?
- Which emails failed to send?
- Who clicked on the email?
Navigate to Export
When view a sent message report, click Actions and select Export.
Export Action on Email Delivery Report
Check email for CSV download link
After selecting Export you will be sent an email with the file to download. The CSV will contain data for most messages sent in the campaign.
Download CSV email
Download CSV
Then you can download a CSV, which will contain a list of subscribes in the Audience you selected to send your message to.
Example Delivery Data CSV
The properties of the delivery data export CSV are:
| Property | Description |
|---|---|
email | Recipients Email |
subscriber_id | OneSignal Subscriber ID that represents the subscription for this email |
delivered | Timestamp of when the email was delivered to the recipient's inbox |
opened | Timestamp of the most recent open event captured during the first 30 days after the message was sent. |
clicked | Timestamp of the most recent click event captured during the first 30 days after the message was sent. |
unsubscribed | Timestamp of the most recent unsubscribe event captured during the first 30 days after the message was sent. |
reported_as_spam | Timestamp of when the customer marked this message as SPAM |
bounced | Timestamp of when the inbox provider rejected the email for a bounce-related reason |
failed | Timestamp of when the message failed for any other reason other than a bounce. This includes if the email is on the suppression list |
Failures in export might not contain all failures
Some failures might not be listed in the delivery report CSV export. If the email is not listed as
deliveredyou can assume the message did not make it to your recipient.
Updated over 1 year ago