Aperçu
OneSignal vous permet de gérer l’accès utilisateur soit au niveau de l’organisation (toutes les applications) soit au niveau de l’application (applications spécifiques). Chaque utilisateur peut se voir attribuer un rôle—Administrateur, Éditeur ou Lecteur—en fonction de ses besoins et responsabilités. For example:- An analyst who needs to review messaging performance across apps could be an Organization Viewer.
- A developer or marketer working on one app can be assigned as an App Admin.
For more on how apps and organizations work together, see Apps, orgs, & accounts.
Rôles et permissions
Role types
| Role | Best for | Access summary |
|---|---|---|
| Admin | 🛠️ Developers, Owners | Full control over settings, messaging, users, integrations, and permissions |
| Editor | 📣 Marketers, PMs | Can create, edit, and send messages. Can view/export analytics but not change app/org settings |
| Viewer | 📊 Analysts, Read-only users | Can view analytics, messages, and templates. Cannot edit or send messages |
Permission matrix
| Permission | Viewer | Editor | Admin |
|---|---|---|---|
| Send messages (Journeys, Automations, Webhooks) | ❌ | ✅ | ✅ |
| Segments | Read-only | Read-only | ✅ |
| Data Tags | Read-only | ✅ | ✅ |
| Templates | Read-only | ✅ | ✅ |
| Exporting | ❌ | ✅ | ✅ |
| Analytics | Read-only | ✅ | ✅ |
| API Key Access | ❌ | ❌ | ✅ |
| App Usage | ✅ | ✅ | ✅ |
| 2FA / Email / Password change | ✅ | ✅ | ✅ |
| Auth Key / Delete Key access | ❌ | ❌ | ✅ |
| App Settings (Integrations, Platform Settings, Roles) | ❌ | ❌ | ✅ |
| Org Settings (Upgrades, Role Management, SSO, Org-wide 2FA) | ❌ | ❌ | ✅* |
* Org Settings access is limited to users with the Organization Admin role. App-level-only Admins do not have permission to modify organization-level settings such as billing, plan upgrades, SSO, or org-wide 2FA.
Managing team access
You can grant access at either the Organization level (all apps) or App level (specific apps).Organization-level access
Organization Admins can invite users and assign them roles that apply to all apps in the org. To invite a new team member:- Navigate to Organizations > [Your Organization] > Team Members
- Click Invite to Organization
- Choose a role: Admin, Editor, or Viewer
Navigate to your Organization
App-level access
App Admins can invite users to a single app. To invite someone to a specific app:- Go to App Settings > Team Members
- Click Invite to App
- Assign the user a role for that app
Inviting a user to an app
Role availability by plan
| Role Type | Free Plan | Growth Plan | Professional Plan | Enterprise |
|---|---|---|---|---|
| Admin | ✅ | ✅ | ✅ | ✅ |
| Editor | ❌ | ❌ | ✅ | ✅ |
| Viewer | ❌ | ✅ | ✅ | ✅ |
Update or remove user access
To update a role or remove someone:- Go to your Organization or App settings
- Click the Options menu (⋮) next to the user’s name
- Select Update Role or Remove
Updating an existing user's role
Best practices
- ✅ Assign the minimum role needed—for example, don’t give full Admin access if View or Edit is enough.
- 🧠 Use org-level roles for users who need access across many apps (like analysts or leadership).
- 🔒 Limit API key access to trusted technical users with Admin roles.
- 🆓 Free plans only support Admins—upgrade to add Viewers and Editors.
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