Detailed guides to help you understand why your messages may not be sending as expected.

Push troubleshooting

Common issues and solutions related to push notifications.

Push not shown or delays

• Mobile push: Notifications not shown
• Web push: Notifications not shown
• Notifications delayed

Push images or duplicates

• Notification Images Not Showing
• Duplicated Notifications

In-app messages

• In-App Message Troubleshooting
• Why are In-App Messages Data Not Updating?
• Duplicated In-App Messages

Email

• Email troubleshooting
• Email deliverability

SMS

• SMS FAQ