OneSignal Help & Documentation

Welcome to the OneSignal New IA developer hub. You'll find comprehensive guides and documentation to help you start working with OneSignal New IA as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Troubleshooting

Troubleshooting common issues setting up and running OneSignal.

Troubleshooting
For Developers

Troubleshooting Steps

1. Make sure you have the latest version of our SDK.

OneSignal makes updates regularly. If you are using our Mobile SDKs in your app and having an issue, check the version you are using is updated. You can find the most recent versions on Github > the SDK using > Releases

2. Check our Error Logs

Check recent issues and solutions in the OneSignal ErrorLog

These are current and known bugs we are working on.

3. See our Troubleshooting guide for your platform

Here is a quick reference table of our SDK's Troubleshooting Docs:

Notification Issues

Users and Configuration Notices

4. Getting Mobile Crash Logs

If you could send these logs through Pastebin that would be much appreciated and help us better see what is happening in the app.


Troubleshooting


Troubleshooting common issues setting up and running OneSignal.

Troubleshooting
For Developers

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