Notification Troubleshooting
Common questions and issues around Notifications not showing or being delayed
OneSignal stays ahead of changes to push notification behavior on Android, iOS, and the web by constantly updating our SDKs to keep our customers up-to-date with the latest in push technology. Occasionally, there are issues with push notification that may not be resolved by updating to the latest version of the OneSignal SDK.
Common Notification Issues & Fixes
- Notifications not shown on your device
- Notifications delayed
- Notification images not showing
- Notification CTR questions and best practices
- Duplicate notifications
Other Helpful Notification Guides
Getting Help
If you are still having issues after reviewing troubleshooting documentation, please reach out to OneSignal Support with your questions, your OneSignal App Id, the Device Player Id, and a Notification Message Report URL so that we can assist you as fast as possible.
Updated almost 3 years ago