We've added a library of quickstart templates for email. Explore our library of professionally crafted email templates, designed to inspire your creativity and elevate your email campaigns. Use them as a starting point to create impactful messages that drive conversions and engage your audience effectively.

A library of beautiful email templates

Now you can access and manage all your settings in a centralized setting overview page. Platform-specific settings have been reorganized under their relevant channels for better clarity.

Now you can bulk archive or delete Journeys from the Journeys index. Select up to 20 Journeys, and then choose an action you'd like to take to clean up Journeys you're no longer using.


We've added SMS Usage in the Usage page. We've also added a breakdown so you can see the message type, and a breakout by inbound and outbound. You may see an unknown country if a segment failed to send.

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SMS usage is broken out by segment sends

Segment sends may be a different count from your campaign sends or audience because a large message may be broken out into multiple segments. Billing is also based on segment sends.

SMS Usage Breakdown

SMS Usage Breakdown

We have changed the format of the CSV export for Global Outcomes to include filters you have applied to the chart as well as the outcomes that you have selected to view in the chart. This change will help how you analyze the particular data of your choosing, and give you more granular detail on when Outcomes are successful.

In the side navigation, you can now easily see your Push, SMS, and Email settings. What was once "Messaging" is now "Push" settings, and SMS and Email Settings will take you directly to your channel's settings.

For email, we've created a dedicated place to manage your email provider and senders. If you are a OneSignal mail user, you'll also be able to see your reputation and suppression lists here.

A view of email settings

Email Settings

Preview allows you to preview the content of a message and can be very helpful when you have a message with personalization (i.e. data tags, dynamic content, custom data). With preview, you can preview content from a specific test user's perspective, or with example custom data. Preview Documentation

Test and preview modal of a test user selected and custom data being rendered in a preview

Test & Preview Modal

Now you can add notes to the steps of your Journeys to keep reminders and more effectively collaborate and share information with your team. This feature is available for all Journeys.