Create a label on the Push, Email and Templates Index page to group messages and templates for a more organized dashboard experience. Once something has a label, a filter can be applied to only display items with that label.

Add a Label

Up to 5 labels can be added to each index item. Each label can have up to 100 characters, and each label must be unique. A Label can be used across different channels.

To add a label, navigate to the three dots on the right side of the index page. Select "Add Labels" on a line item with existing labels to launch a pop-up where you can add labels.

Click "Create" in the dropdown to create a new label. Click "Update" to add the label to the message.

Suggested use cases for organizing messages with labels:

Team
Message creator
Detailed statuses
Topic
Purpose or Objective
Geography
Event
Language
Message type
Top Performers

Edit a Label

Edit a Label for a single item

To edit a label for a single item, navigate to the three dots on the right side of the index page. Select "Edit Labels" on a line item with existing labels to launch a pop-up where you can view, remove, or add all associated labels.

Edit labels for each index item through the options menu.

Delete or Edit a Label universally

Deleting or editing a label in this way will affect all labels across all pages in the dashboard within this app.

Rename or Delete all instances of a Label in the Dashboard

Select "Add Filter"
Select "Label"
Select a specific label
Select "Label"
Select the "Manage Labels" dropdown on the top right corner of the page
Select "Rename Labels" or "Delete Labels" to rename or delete this label across all pages and notifications
For renaming, update the existing label's name and click "Rename".

Filtering on Labels

Up to five labels can be applied to an index at once. The filter supports an AND operator only. For example: If you filter by Label A and Label B, all results will have both of these labels.

Use the filter to find items with that label applied. Limit 5.

Best Practices

Here are the recommended steps for teams thinking about how to use labels strategically:

Create standards for when it makes sense to add a label
Agree on naming conventions
Plan ahead, brainstorm, and map out the labels you want to use
Ensure stakeholders and cross-functional partners are aligned
Apply the labels in your OneSignal dashboard. Iterate and adjust as needed

FAQ

If I have the same label on different indices, would that group items from multiple lists together?

Yes, labels are not page-specific. For example, the label "Superbowl 2023" on the Push Notifications index can be used on another index as well.