OneSignal Help & Documentation

Welcome to the OneSignal New IA developer hub. You'll find comprehensive guides and documentation to help you start working with OneSignal New IA as quickly as possible, as well as support if you get stuck. Let's jump right in!

Get Started    Discussions


OneSignal Reusable Push Notification and Email Templates

Templates are reusable designs for push notifications and emails.

The Templates page shows the list of templates you have created, and basic statistics on their performance (notifications opened and sent).

Create Templates

To create a new template, click the New Push Template or New Email Template button. This brings you to a page identical to the Push or Email Creation page, but instead of sending a message, you are modifying options to create a template.

Templates may also be created by duplicating previous templates from the Templates page:

Sending Messages using Templates

Once you've created a template, to send it using that template click the Options button and click New Message.

This will pre-populate the template options you've set into a new message. You can override these options (such as changing text, an icon, etc) when creating a message, by simply filling in different options. For details on these options, see:

Using templates to track performance of recurring messages

Whenever you send a message with a template, its overall performance is tracked by OneSignal in the Templates page of your Dashboard.

Best practice is to have different templates for each use case so you can monitor how well your template campaigns are converting.




The number of times the template was clicked.


The number of devices in which this template was delivered. If you send the template once but target 793 devices, it will show 793.


(Opened / Sent) x 100%

Updated 8 months ago


OneSignal Reusable Push Notification and Email Templates

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.