Templates are reusable designs for push notifications, emails, and SMS. They support liquid syntax for Message Personalization and can be created through the OneSignal dashboard or using the Create template API.

Templates can be transferred between OneSignal apps with the Copy template to other app API.

Email Templates can be created quickly with Email Template Forwarding.

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Designing message

For details on all the different parameters associated with messages, see the following guides:

• Push
• Email:
  • Design Emails with HTML
  • Design Emails with Drag and Drop
• SMS

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Sending Messages using Templates

To send a message using an existing template, click the Options button (three dots), and click New Message.

This will pre-populate the template options you've set into a new message. You can override these options (such as changing text, an icon, etc) when creating a message, by simply filling in different options.

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Template Stats

Whenever you send a message with a template, its overall performance is tracked by OneSignal in the Templates page of your Dashboard.

Best practice is to have different templates for each use case so you can monitor how well your template campaigns are performing.

Template analytics

To view the full the statistics for each template click on the template to open it:

For more information on the analytics available for each template, please see our Template analytics guide.

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FAQ

Where is the template id?

The template_id is a UUID that can be obtained in several ways:

• Use the View templates API.

• In your OneSignal dashboard, navigate to Messages > Templates and find the template you wish to update. Get the UUID in the following ways:

  • Select the Options > Copy Template ID

    

  • In the URL when viewing the template

Can I duplicate templates across apps?

Yes, there is the Copy template to other app API and Email Template Forwarding.