SMS message reports
OneSignal SMS delivery and statistics
When clicking an SMS report, you will see the high-level stats like how the message was created, when it started sending, how long it took to fully send and any throttling limits set.
Find SMS Message Delivery Stats within Messages > SMS.
Image showing SMS delivery stat cards
Delivery statistics
| Delivery Statistic | Description |
|---|---|
| Delivered | OneSignal has completed sending the message. |
| Audience | The total count of intended recipients for the message. |
| Sent | The number of messages sent. |
| Remaining | Messages are queued up in OneSignal and will be sent shortly. |
| Failed | The number of messages that failed to send. |
| Rejected | The number of messages rejected by the device or carrier. |
| Delivery Rate | The percentage (and number) of messages that were sent delivered out of the total audience targeted. |
| Failure & Rejection Rate | The percentage (and number) of messages that were failed or rejected out of the total audience. |
| Click-Through Rate | The percentage (and number) of users that click on a trackable link contained within the message. This statistic is only available for messages that contain a trackable link. |
| Total Clicks | The number of total clicks on a trackable link contained within the message. This statistic is only available for messages that contain a trackable link. |
| Unique Clicks | The number of unique (per user) clicks on a trackable link contained within the message. This statistic is only available for messages that contain a trackable link. |
API Message Data Retention Limit
Messages sent from the OneSignal API or Automated Messages are only saved for about 30 days.
You can export message data for your records through our API or Dashboard. See Exporting Data for more details.
Audience activity
Audience Activity displays a list of subscriptions that were sent, delivered, or failed to receive an SMS. See Retargeting Messages for more details.
Audience activity is available for 30 days from the time the message is displayed.
Message settings
The Message Settings is a visual of all data sent within the message including which segment or filters used to target and total number of recipients (number of users targeted).
Updated 6 days ago