View SMS delivery and message statistics in OneSignal.
Image showing SMS delivery stat cards
Delivery Status | Description |
---|---|
Delivered | OneSignal has completed sending the message. |
Queued | Messages are queued up in OneSignal and will be sent shortly. |
Sending | Messages are currently sending. |
Scheduled | Messages are scheduled to be delivered at the time based on Intelligent Delivery or Timezone option. They should be finished sending within 24 hours. |
Canceled | You or a team member with access to your app has cancelled the delivery of this message. |
No Recipients | Recipients are no longer subscribed or no longer fit in the Segment when it was originally scheduled. |
Failed | The message failed to send. |
Statistic | Description |
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Twilio Sent | Twilio has confirmed they have accepted the request and sent the message. |
Twilio Delivered | Twilio has received confirmation of message delivery from the carrier. |
Twilio Delivery Failed | Message could not be delivered by Twilio. This can happen for a number of reasons. For Twilio trial accounts, recipient phone numbers need to be registered on Twilio before they can receive SMS. |
SMS delivery statistics comparison interface
Statistic | Description |
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Total Sent | The number of phone numbers targeted to be sent the message. |
Sent | Twilio has confirmed they have accepted the request and sent the message. This does not necessarily mean the user have received these messages. |
Failed to Send | Failed messages are typically caused by your Twilio settings being incorrect or some other backend error occurred. |
Remaining | Typically the number of messages that are queued to be sent, or there was no response from the carrier. |
Statistic | Description |
---|---|
Total Sent | The number of phone numbers targeted to be sent the message. |
Delivered | Twilio has received confirmation of message delivery from the carrier. This does not necessarily mean the user have received these messages. |
Failed (Undelivered) | Twilio could not deliver the message. Check Twilio logs for more details. |
Failed (Errored) | Twilio encountered an error while trying to send the message. Check Twilio logs for more details. |
Remaining | Typically the number of messages that are queued to be sent, or there was no response from the carrier. |