Manage Team Members

Add, Remove, or Update User Access to your OneSignal App or Organization.

Team members can be added to individual OneSignal Apps or to the entire Organization. They can be assigned Admin, View or Editor roles depending on access needed. For example, if someone needs access to read data for all apps but does not need to be sending messages, such as an analyst, you can assign them an "Organization Viewer" role. If you are inviting a developer or marketer who needs access to a single app, you can assign them as an "App Admin" for access to only specific apps. For more details on roles see Account Management.

Access Levels

Organization Access

Organization-Level Administrators can assign emails to have Admin, Editor or Viewer Roles within their Organization. Navigate to Organizations > Your Organization > Roles > Invite to Organization button to Invite a user with a given role.

The organization roles screen

The organization roles screen

App Access

App-Level Administrators can be assigned within the specific App's Settings > Roles > Invite to App button.

Inviting a user to an app

Inviting a user to the app

Roles

Roles can be assigned at the Organization and Application levels. Organizations manage billing and the actual apps within. Applications manage the users, messages and settings for the specific app or project.

There are 3 different roles a team member can have:

  1. Admin - Has access to all all Role Permissions.
  2. Editor - Has access to create, edit, delete journeys, push, in-app, email, sms, templates and automated messages. Additionally, editors can view analytics and export analytics and message data.
  3. Viewer - Has access to view analytics, summary tables of messages sent, message reports and templates. A viewer cannot view platform settings or integrations.

For example, a developer may need Admin access to certain apps but only Viewer role for the Organization. Similarly, your marketing team might need Editor access for all apps at the Organization level.

Role Permissions

PermissionViewerEditorAdmin
Sending messages (including Journeys, Automated, Webhooks)NoYesYes
SegmentsRead-onlyRead-onlyYes
Data TagsRead-onlyYesYes
Content:
- Templates
Read-only
Read-only
Yes
Yes
Yes
Yes
ExportingNoYesYes
AnalyticsRead-onlyYesYes
API Key AccessNoNoYes
App UsageYesYesYes
Account Management:
- Two Factor Authentication
- Email and Password Change
- User Auth Key Access
- Delete Key Access
Yes
Yes
No
No
Yes
Yes
No
No
Yes
Yes
Yes
Yes
App Settings:
- Integrations
- Platform Settings
- Email Reputation
- Roles
NoNoYes
Org Settings:
- Upgrading / Downgrading
- Role Management
- SSO
- 2FA
NoNoOrg-Admin Only

Remove or Update User Access

Within the App or Organization, select the Options button for available actions.

Users' roles can be updated here, or they can be removed from the App or Organization entirely.

Updating an existing user's role

Updating an existing user's role