Notification Behavior Tracking in Amplitude
OneSignal supports tracking subscription and notification data when users subscribe and notifications are clicked on each platform, including sending this data to Amplitude so that it can be analyzed in the context of your other user data.
Mobile
Tracking Mobile Notification Received and Clicked Events
Received: Send an event to your analytics system from the SDKs NotificationReceived event handler when a notification is received. Keep in mind, this event only gets called if the app is open and in the foreground or background. It will not get called if the app has been swiped away.
Clicked: Send another event to your analytics system from the NotificationOpened or Action event handler when a notification is clicked.
iOS
Android
Tracking Mobile Subscription Events
Send a subscription event to your analytics system from the SDKs PermissionObserver event handler when a user subscribes.
iOS
Android
Web Push
By Page JavaScript
You can use the addListenerForNotificationOpened event of the OneSignal Javascript SDK to detect when a user clicks a notification.
This will track the notification ID and OneSignal player ID
<script>
OneSignal.push(["addListenerForNotificationOpened", function(data) {
console.log("Received NotificationOpened:");
console.log(data);
console.log(data.id);
console.log(data.heading);
OneSignal.getUserId( function(userId) {
console.log("OneSignal User ID:", userId);
// Make a POST call to Amplitude with the notification data and userId aka playerId
});
}]);
</script>Tracking Subscriptions
You can use the notificationPermissionChange event of the OneSignal Javascript SDK to detect when a user subscribes to notifications or unsubscribes from notifications on your site.
This will track the subscription change event and the OneSignal player ID
<script>
OneSignal.push(function() {
// Occurs when the user's subscription changes to a new value.
OneSignal.on('subscriptionChange', function (isSubscribed) {
console.log("The user's subscription status has change, isSubscribed:", isSubscribed);
OneSignal.getUserId( function(userId) {
console.log("OneSignal User ID:", userId);
// Make a POST call to Amplitude with the subscription data and userId aka playerId
});
});
});
</script>Tracking Notification Receipts & Dismissals
Advanced Topic
To track all the users that received, dismissed, and opened a notification, you can use Webhooks
What's Next
| Internal Database & CRM |
| Webhooks |
| Zapier |