In-App Messages Quickstart

In-App messages allow you to target your users when using your applications.

In-App Messages are highly customizable pop-up modals that Mobile App user can receive when they are inside your App. This guide will go over how to set them up and all features available.

In-App messages do not require a subscription, and they only show when the users are actively using your application. This enables In-App messages to be highly effective in some of the following scenarios:

  1. Onboarding: Guide your users through getting started with your application. Provide them with an onboarding process, introducing them to key application features
  2. Product and Feature Announcements: Inform your users when you have added new products and features to the application, to capture their attention to begin using them.
  3. Push and Location Access: Get users to subscribe to push or grant location access needed for your application.
  4. Refer a Friend: Allow your users to invite their friends into your application with a single click.

Getting Started

  1. Sign up for a free OneSignal Account.
  2. Setup your SDK, with our handy Mobile Push Quickstart guides.
  3. Add your users and ensure they are present in Audience > All Users.
  4. Send an In-App Message using our creator tool. You can find this under Messages > In-App. Feel free to use our In-App Message Templates to delight your users by quickly sending visually-appealing messages.
  5. Learn how to set up an In-App Message Triggers to show your message and In-App Message Click handler to perform custom events when messages are clicked.

Templates

OneSignal has five out-of-the-box In-App templates for you to quickly get started. These templates are professionally designed with rich-media content to help you deliver a quality experience to your app users. These include: Welcome Message, Push Permission Prompt, Promotions, New Feature Announcements, and App Store Rating request.

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You can customize these templates with your own branding and set them to an active state in a few minutes.

Step 1: Find your Templates

In order to begin using your In-App Message Templates, navigate to Messages > In-App. Here you’ll see a collection of default templates.

In Summary we have provided the following templates:

  • Welcome: Allows you to welcome your user into your application as part of their onboarding.
  • Promotional: Allows you to offer your user a discount. Here we use a trigger which gives you the ability to specify when the user should see this promotion.
  • Allow Notifications: Encourages your user to sign up for notifications

Step 2: Edit a Template

In order to edit a template, click onto the template you’d like to view. Then navigate to Actions at the top of the screen and select Edit.

Now you’ll see our In-App Message creator tool to begin editing your message. To find out more about our content blocks, read more on Design your In-App Message.

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Testing In-App Messages

Make any changes and when ready to test, click Send to Test Device. This will send your device a push notification that you can click to open your app and preview the IAM updates.

  • Push Notifications are not sent when in production. Push is only sent when clicking Send to Test Device.
  • Testing In-App Messages requires Push Subscription. Push Subscription is not required in production.
  • If you are not a test user, see Find Devices & Set Test Users.
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