This guide is for Flutterflow mobile app setup. If you have a Flutterflow site, please see our Web SDK setup guide.

Requirements

  • Flutterflow plan: Standard or higher
  • Configured OneSignal app and platform

iOS Requirements

  • macOS with Xcode 14+ (setup instructions use Xcode 16.2)
  • Device with iOS 12+, iPadOS 12+, or Xcode simulator running iOS 16.2+
  • CocoaPods 1.16.2+

Android Requirements

  • Android 7.0+ device or emulator with Google Play Store (Services) installed

Configure your OneSignal app and platform

Required setup for push notifications

To start sending push notifications with OneSignal, you must first configure your OneSignal app with all the platforms your support—Apple (APNs), Google (FCM), Huawei (HMS), and/or Amazon (ADM).

If your organization already has a OneSignal account, ask to be invited as an admin role to configure the app. Otherwise, sign up for a free account to get started.


Setup

1. Create a new custom action

In your Flutterflow project, navigate to Custom Code, then click the +Add button and select Action.

Under Action settings on the right-hand toolbar, click Add Dependency and enter the following dependency and click refresh to add it to the action:

dependency
  dependencies:
  	onesignal_flutter: ^5.1.2

In the Action Code, under the pre-loaded code add the following, then save and compile your action.

Replace YOUR_APP_ID with your OneSignal App ID found in your OneSignal dashboard Settings > Keys & IDs.

If you don’t have access to the OneSignal app, ask your Team Members to invite you.

Flutter
  import 'package:onesignal_flutter/onesignal_flutter.dart';

  Future onesignal() async {
    //Remove this method to stop OneSignal Debugging
    OneSignal.Debug.setLogLevel(OSLogLevel.verbose);

    OneSignal.initialize("YOUR_APP_ID");

    // The promptForPushNotificationsWithUserResponse function will show the iOS or Android push notification prompt. We recommend removing the following code and instead using an In-App Message to prompt for notification permission
    OneSignal.Notifications.requestPermission(true);
  }

Next, click on the main.dart file in the left-hand tool bar and click the + icon next to Initial Actions in the right-hand bar and click on the onesignal action that has just been created.

This will add the action to you app and cause the OneSignal SDK to be initialised when the app runs:

2. Exporting the project

Open the Developer Menu and download the APK:

Once the APK has downloaded, you can test the app by dragging the APK into an Android emulator to install it. Push capabilities should work immediately and you can send push notifications to the device as soon as you provide push permissions through the native prompt.

3. iOS Setup

The downloaded project will likely not be ready to launch in iOS. Before setting up the OneSignal specific additions, you will need to make sure that the project is fully built. To do so:

  • Open up a Terminal window, cd (change directory) to the ios folder of your downloaded project.
  • In Terminal type flutter build iosand press enter. Wait for the build to complete, this may take some time depending on the size of your project.
  • Still in Terminal type pod install and press enter. Wait for the pod install to complete.

Open the .xcworkspace file in Xcode located your project’s ios folder.

Select the root project > your main app target > Signing & Capabilities.

If you do not see Push Notifications enabled, click + Capability and add Push Notifications. Ensure that you enter the correct details for your Team and Bundle Identifier.

Click + Capability again and add Background Modes. Then check Remote notifications.

Add Notification Service Extension

The OneSignalNotificationServiceExtension allows your iOS application to receive rich notifications with images, buttons, and badges. It’s also required for OneSignal’s Confirmed Delivery analytics features.

In Xcode Select File > New > Target…

Select Notification Service Extension then Next.

Enter the product name as OneSignalNotificationServiceExtension and press Finish.

Do not activate the scheme on the dialog that is shown after selecting Finish.

Press Cancel on the “Activate scheme” prompt.

By canceling, you keep debugging your app instead of the extension you just created. If you activated by accident, you can switch back to debug your app target near the middle-top next to the device selector.

Select the OneSignalNotificationServiceExtension target and General settings.

Set Minimum Deployments to be the same value as your Main Application Target. This should be iOS 11 or higher.

This should be the same value as your Main Application Target.

Add App Groups

App Groups allow your app and the OneSignalNotificationServiceExtension to communicate when a notification is received, even if your app is not active. This is required for badges and Confirmed Deliveries.

Select your Main App Target > Signing & Capabilities > + Capability > App Groups.

Within App Groups, click the + button.

Set the App Groups container to be group.YOUR_BUNDLE_IDENTIFIER.onesignal where YOUR_BUNDLE_IDENTIFIER is the same as your Main Application “Bundle Identifier”.

Press OK and repeat for the OneSignalNotificationServiceExtension Target.

Select the OneSignalNotificationServiceExtension Target > Signing & Capabilities > + Capability > App Groups.

Within App Groups, click the + button.

Set the App Groups container to be group.YOUR_BUNDLE_IDENTIFIER.onesignal where YOUR_BUNDLE_IDENTIFIER is the same as your Main Application “Bundle Identifier”.

DO NOT INCLUDE OneSignalNotificationServiceExtension.

Do not include OneSignalNotificationServiceExtension

Add OneSignal SDK to the OneSignalNotificationServiceExtension

Update your ios/Podfile to include:

target 'OneSignalNotificationServiceExtension' do
  pod 'OneSignalXCFramework', '>= 5.0.0', '< 6.0'
end

At the top of your Podfile make sure you have platform :ios, '11.0'. - Or a newer iOS version if your app requires it.

# Uncomment this line to define a global platform for your project
platform :ios, '11.0'

Open terminal, cd to the ios directory, and run pod install.

If you see the error below, add use_frameworks! to the top of your podfile and try again.

- Runner (true) and OneSignalNotificationServiceExtension (false) do not both set use_frameworks!.

OneSignalNotificationServiceExtension Code

In the Xcode project navigator, select the OneSignalNotificationServiceExtension folder and open the NotificationService.m or NotificationService.swift file.

Replace the whole file’s contents with the following code.

import UserNotifications

import OneSignalExtension

class NotificationService: UNNotificationServiceExtension {
    
    var contentHandler: ((UNNotificationContent) -> Void)?
    var receivedRequest: UNNotificationRequest!
    var bestAttemptContent: UNMutableNotificationContent?
    
    override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) {
        self.receivedRequest = request
        self.contentHandler = contentHandler
        self.bestAttemptContent = (request.content.mutableCopy() as? UNMutableNotificationContent)
        
        if let bestAttemptContent = bestAttemptContent {
            /* DEBUGGING: Uncomment the 2 lines below to check this extension is executing
                          Note, this extension only runs when mutable-content is set
                          Setting an attachment or action buttons automatically adds this */
            // print("Running NotificationServiceExtension")
            // bestAttemptContent.body = "[Modified] " + bestAttemptContent.body
            
            OneSignalExtension.didReceiveNotificationExtensionRequest(self.receivedRequest, with: bestAttemptContent, withContentHandler: self.contentHandler)
        }
    }
    
    override func serviceExtensionTimeWillExpire() {
        // Called just before the extension will be terminated by the system.
        // Use this as an opportunity to deliver your "best attempt" at modified content, otherwise the original push payload will be used.
        if let contentHandler = contentHandler, let bestAttemptContent =  bestAttemptContent {
            OneSignalExtension.serviceExtensionTimeWillExpireRequest(self.receivedRequest, with: self.bestAttemptContent)
            contentHandler(bestAttemptContent)
        }
    }  
}

Example of the NotificationService.swift file.


Testing the OneSignal SDK integration

This guide helps you verify that your OneSignal SDK integration is working correctly by testing push notifications, subscription registration, and in-app messaging.

Check mobile subscriptions

1

Launch your app on a test device.

The native push permission prompt should appear automatically if you added the requestPermission method during initialization.

iOS and Android push permission prompts

2

Check your OneSignal dashboard

Before accepting the prompt, check the OneSignal dashboard:

  • Go to Audience > Subscriptions.
  • You should see a new entry with the status “Never Subscribed”.

Dashboard showing subscription with 'Never Subscribed' status

3

Return to the app and tap Allow on the prompt.

4

Refresh the OneSignal dashboard Subscription's page.

The subscription’s status should now show Subscribed.

Dashboard showing subscription with 'Subscribed' status

You have successfully created a mobile subscription. Mobile subscriptions are created when users first open your app on a device or if they uninstall and reinstall your app on the same device.

Set up test subscriptions

Test subscriptions are helpful for testing a push notification before sending a message.

1

Add to Test Subscriptions.

In the dashboard, next to the subscription, click the Options (three dots) button and select Add to Test Subscriptions.

Adding a device to Test Subscriptions

2

Name your subscription.

Name the subscription so you can easily identify your device later in the Test Subscriptions tab.

Dashboard showing the 'Name your subscription' field

3

Create a test users segment.

Go to Audience > Segments > New Segment.

4

Name the segment.

Name the segment Test Users (the name is important because it will be used later).

5

Add the Test Users filter and click Create Segment.

Creating a 'Test Users' segment with the Test Users filter

You have successfully created a segment of test users. We can now test sending messages to this individual device and groups of test users.

Send test push via API

1

Get your App API Key and App ID.

In your OneSignal dashboard, go to Settings > Keys & IDs.

2

Update the provided code.

Replace YOUR_APP_API_KEY and YOUR_APP_ID in the code below with your actual keys. This code uses the Test Users segment we created earlier.

curl -X \
POST --url 'https://api.onesignal.com/notifications' \
 --header 'content-type: application/json; charset=utf-8' \
 --header 'authorization: Key YOUR_APP_API_KEY' \
 --data \
 '{
  "app_id": "YOUR_APP_ID",
  "target_channel": "push",
  "name": "Testing basic setup",
  "headings": {
  	"en": "👋"
  },
  "contents": {
    "en": "Hello world!"
  },
  "included_segments": [
    "Test Users"
  ],
  "ios_attachments": {
    "onesignal_logo": "https://avatars.githubusercontent.com/u/11823027?s=200&v=4"
  },
  "big_picture": "https://avatars.githubusercontent.com/u/11823027?s=200&v=4"
}'
3

Run the code.

Run the code in your terminal.

4

Check images and confirmed delivery.

If all setup steps were completed successfully, the test subscriptions should receive a notification with an image included:

Push notification with image on iOS and Android

Images will appear small in the collapsed notification view. Expand the notification to see the full image.
5

Check for confirmed delivery.

In your dashboard, go to Delivery > Sent Messages, then click the message to view stats.

You should see the confirmed stat, meaning the device received the push.

Delivery stats showing confirmed delivery

If you’re on a Professional plan or higher, scroll to Audience Activity to see subscription-level confirmation:

Confirmed delivery at the device level in Audience Activity

You have successfully sent a notification via our API to a segment.
  • No image received? Your Notification Service Extension might be missing.
  • No confirmed delivery? Review your App Groups setup.
  • Having issues? Copy-paste the api request and a log from start to finish of app launch into a .txt file. Then share both with support@onesignal.com.

Send an in-app message

In-app messages let you communicate with users while they are using your app.

1

Close or background your app on the device.

This is because users must meet the in-app audience criteria before a new session starts. In OneSignal, a new session starts when the user opens your app after it has been in the background or closed for at least 30 seconds. For more details, see our guide on how in-app messages are displayed.

2

Create an in-app message.

  • In your OneSignal dashboard, navigate to Messages > In-App > New In-App.
  • Find and select the Welcome message.
  • Set your Audience as the Test Users segment we used previously.

Targeting the 'Test Users' segment with an in-app message

3

Customize the message content if desired.

Example customization of in-app Welcome message

4

Set Trigger to 'On app open'.

5

Schedule frequency.

Under Schedule > How often do you want to show this message? select Every time trigger conditions are satisfied.

In-app message scheduling options

6

Make message live.

Click Make Message Live so it is available to your Test Users each time they open the app.

7

Open the app and see the message.

After the in-app message is live, open your app. You should see it display:

Welcome in-app message shown on devices

Not seeing the message?

  • Start a new session
    • You must close or background the app for at least 30 seconds before reopening. This ensures a new session is started.
    • For more, see how in-app messages are displayed.
  • Still in the Test Users segment?
    • If you reinstalled or switched devices, re-add the device to Test Subscriptions and confirm it’s part of the Test Users segment.
  • Having issues?
    • Follow Getting a Debug Log while reproducing the steps above. This will generate additional logging that you can share with support@onesignal.com and we will help investigate what’s going on.

You have successfully setup the OneSignal SDK and learned important concepts like:

Continue with this guide to identify users in your app and setup additional features.


User identification

Previously, we demonstrated how to create mobile Subscriptions. Now we’ll expand to identifying Users across all their subscriptions (including push, email, and SMS) using the OneSignal SDK. We’ll cover External IDs, tags, multi-channel subscriptions, privacy, and event tracking to help you unify and engage users across platforms.

Assign External ID

Use an External ID to identify users consistently across devices, email addresses, and phone numbers using your backend’s user identifier. This ensures your messaging stays unified across channels and 3rd party systems (especially important for Integrations).

Set the External ID with our SDK’s login method each time they are identified by your app.

OneSignal generates unique read-only IDs for subscriptions (Subscription ID) and users (OneSignal ID).

As users download your app on different devices, subscribe to your website, and/or provide you email addresses and phone numbers outside of your app, new subscriptions will be created.

Setting the External ID via our SDK is highly recommended to identify users across all their subscriptions, regardless of how they are created.

Add data tags

Tags are key-value pairs of string data you can use to store user properties (like username, role, or preferences) and events (like purchase_date, game_level, or user interactions). Tags power advanced Message Personalization and Segmentation allowing for more advanced use cases.

Set tags with our SDK addTag and addTags methods as events occur in your app.

In this example, the user reached level 6 identifiable by the tag called current_level set to a value of 6.

A user profile in OneSignal with a tag called "current_level" set to "6"

We can create a segment of users that have a level of between 5 and 10, and use that to send targeted and personalized messages:

Segment editor showing a segment targeting users with a current_level value of greater than 4 and less than 10


Screenshot showing a push notification targeting the Level 5-10 segment with a personalized message


The push notification is received on an iOS and Android device with the personalized content

Add email and/or SMS subscriptions

Earlier we saw how our SDK creates mobile subscriptions to send push and in-app messages. You can also reach users through emails and SMS channels by creating the corresponding subscriptions.

If the email address and/or phone number already exist in the OneSignal app, the SDK will add it to the existing user, it will not create duplicates.

You can view unified users via Audience > Users in the dashboard or with the View user API.

A user profile with push, email, and SMS subscriptions unified by External ID

Best practices for multi-channel communication

  • Obtain explicit consent before adding email or SMS subscriptions.
  • Explain the benefits of each communication channel to users.
  • Provide channel preferences so users can select which channels they prefer.

To control when OneSignal collects user data, use the SDK’s consent gating methods:

See our Privacy & security docs for more on:


Prompt for push permissions

Instead of calling requestPermission() immediately on app open, take a more strategic approach. Use an in-app message to explain the value of push notifications before requesting permission.

For best practices and implementation details, see our Prompt for push permissions guide.


Listen to push, user, and in-app events

Use SDK listeners to react to user actions and state changes.

The SDK provides several event listeners for you to hook into. See our SDK reference guide for more details.

Push notification events

For full customization, see Mobile Service Extensions.

User state changes

In-app message events


Advanced setup & capabilities

Explore more capabilities to enhance your integration:

Mobile SDK setup & reference

Make sure you’ve enabled all key features by reviewing the Mobile push setup guide.

For full details on available methods and configuration options, visit the Mobile SDK reference.

Congratulations! You’ve successfully completed the Mobile SDK setup guide.


This guide is for Flutterflow mobile app setup. If you have a Flutterflow site, please see our Web SDK setup guide.

Requirements

  • Flutterflow plan: Standard or higher
  • Configured OneSignal app and platform

iOS Requirements

  • macOS with Xcode 14+ (setup instructions use Xcode 16.2)
  • Device with iOS 12+, iPadOS 12+, or Xcode simulator running iOS 16.2+
  • CocoaPods 1.16.2+

Android Requirements

  • Android 7.0+ device or emulator with Google Play Store (Services) installed

Configure your OneSignal app and platform

Required setup for push notifications

To start sending push notifications with OneSignal, you must first configure your OneSignal app with all the platforms your support—Apple (APNs), Google (FCM), Huawei (HMS), and/or Amazon (ADM).

If your organization already has a OneSignal account, ask to be invited as an admin role to configure the app. Otherwise, sign up for a free account to get started.


Setup

1. Create a new custom action

In your Flutterflow project, navigate to Custom Code, then click the +Add button and select Action.

Under Action settings on the right-hand toolbar, click Add Dependency and enter the following dependency and click refresh to add it to the action:

dependency
  dependencies:
  	onesignal_flutter: ^5.1.2

In the Action Code, under the pre-loaded code add the following, then save and compile your action.

Replace YOUR_APP_ID with your OneSignal App ID found in your OneSignal dashboard Settings > Keys & IDs.

If you don’t have access to the OneSignal app, ask your Team Members to invite you.

Flutter
  import 'package:onesignal_flutter/onesignal_flutter.dart';

  Future onesignal() async {
    //Remove this method to stop OneSignal Debugging
    OneSignal.Debug.setLogLevel(OSLogLevel.verbose);

    OneSignal.initialize("YOUR_APP_ID");

    // The promptForPushNotificationsWithUserResponse function will show the iOS or Android push notification prompt. We recommend removing the following code and instead using an In-App Message to prompt for notification permission
    OneSignal.Notifications.requestPermission(true);
  }

Next, click on the main.dart file in the left-hand tool bar and click the + icon next to Initial Actions in the right-hand bar and click on the onesignal action that has just been created.

This will add the action to you app and cause the OneSignal SDK to be initialised when the app runs:

2. Exporting the project

Open the Developer Menu and download the APK:

Once the APK has downloaded, you can test the app by dragging the APK into an Android emulator to install it. Push capabilities should work immediately and you can send push notifications to the device as soon as you provide push permissions through the native prompt.

3. iOS Setup

The downloaded project will likely not be ready to launch in iOS. Before setting up the OneSignal specific additions, you will need to make sure that the project is fully built. To do so:

  • Open up a Terminal window, cd (change directory) to the ios folder of your downloaded project.
  • In Terminal type flutter build iosand press enter. Wait for the build to complete, this may take some time depending on the size of your project.
  • Still in Terminal type pod install and press enter. Wait for the pod install to complete.

Open the .xcworkspace file in Xcode located your project’s ios folder.

Select the root project > your main app target > Signing & Capabilities.

If you do not see Push Notifications enabled, click + Capability and add Push Notifications. Ensure that you enter the correct details for your Team and Bundle Identifier.

Click + Capability again and add Background Modes. Then check Remote notifications.

Add Notification Service Extension

The OneSignalNotificationServiceExtension allows your iOS application to receive rich notifications with images, buttons, and badges. It’s also required for OneSignal’s Confirmed Delivery analytics features.

In Xcode Select File > New > Target…

Select Notification Service Extension then Next.

Enter the product name as OneSignalNotificationServiceExtension and press Finish.

Do not activate the scheme on the dialog that is shown after selecting Finish.

Press Cancel on the “Activate scheme” prompt.

By canceling, you keep debugging your app instead of the extension you just created. If you activated by accident, you can switch back to debug your app target near the middle-top next to the device selector.

Select the OneSignalNotificationServiceExtension target and General settings.

Set Minimum Deployments to be the same value as your Main Application Target. This should be iOS 11 or higher.

This should be the same value as your Main Application Target.

Add App Groups

App Groups allow your app and the OneSignalNotificationServiceExtension to communicate when a notification is received, even if your app is not active. This is required for badges and Confirmed Deliveries.

Select your Main App Target > Signing & Capabilities > + Capability > App Groups.

Within App Groups, click the + button.

Set the App Groups container to be group.YOUR_BUNDLE_IDENTIFIER.onesignal where YOUR_BUNDLE_IDENTIFIER is the same as your Main Application “Bundle Identifier”.

Press OK and repeat for the OneSignalNotificationServiceExtension Target.

Select the OneSignalNotificationServiceExtension Target > Signing & Capabilities > + Capability > App Groups.

Within App Groups, click the + button.

Set the App Groups container to be group.YOUR_BUNDLE_IDENTIFIER.onesignal where YOUR_BUNDLE_IDENTIFIER is the same as your Main Application “Bundle Identifier”.

DO NOT INCLUDE OneSignalNotificationServiceExtension.

Do not include OneSignalNotificationServiceExtension

Add OneSignal SDK to the OneSignalNotificationServiceExtension

Update your ios/Podfile to include:

target 'OneSignalNotificationServiceExtension' do
  pod 'OneSignalXCFramework', '>= 5.0.0', '< 6.0'
end

At the top of your Podfile make sure you have platform :ios, '11.0'. - Or a newer iOS version if your app requires it.

# Uncomment this line to define a global platform for your project
platform :ios, '11.0'

Open terminal, cd to the ios directory, and run pod install.

If you see the error below, add use_frameworks! to the top of your podfile and try again.

- Runner (true) and OneSignalNotificationServiceExtension (false) do not both set use_frameworks!.

OneSignalNotificationServiceExtension Code

In the Xcode project navigator, select the OneSignalNotificationServiceExtension folder and open the NotificationService.m or NotificationService.swift file.

Replace the whole file’s contents with the following code.

import UserNotifications

import OneSignalExtension

class NotificationService: UNNotificationServiceExtension {
    
    var contentHandler: ((UNNotificationContent) -> Void)?
    var receivedRequest: UNNotificationRequest!
    var bestAttemptContent: UNMutableNotificationContent?
    
    override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) {
        self.receivedRequest = request
        self.contentHandler = contentHandler
        self.bestAttemptContent = (request.content.mutableCopy() as? UNMutableNotificationContent)
        
        if let bestAttemptContent = bestAttemptContent {
            /* DEBUGGING: Uncomment the 2 lines below to check this extension is executing
                          Note, this extension only runs when mutable-content is set
                          Setting an attachment or action buttons automatically adds this */
            // print("Running NotificationServiceExtension")
            // bestAttemptContent.body = "[Modified] " + bestAttemptContent.body
            
            OneSignalExtension.didReceiveNotificationExtensionRequest(self.receivedRequest, with: bestAttemptContent, withContentHandler: self.contentHandler)
        }
    }
    
    override func serviceExtensionTimeWillExpire() {
        // Called just before the extension will be terminated by the system.
        // Use this as an opportunity to deliver your "best attempt" at modified content, otherwise the original push payload will be used.
        if let contentHandler = contentHandler, let bestAttemptContent =  bestAttemptContent {
            OneSignalExtension.serviceExtensionTimeWillExpireRequest(self.receivedRequest, with: self.bestAttemptContent)
            contentHandler(bestAttemptContent)
        }
    }  
}

Example of the NotificationService.swift file.


Testing the OneSignal SDK integration

This guide helps you verify that your OneSignal SDK integration is working correctly by testing push notifications, subscription registration, and in-app messaging.

Check mobile subscriptions

1

Launch your app on a test device.

The native push permission prompt should appear automatically if you added the requestPermission method during initialization.

iOS and Android push permission prompts

2

Check your OneSignal dashboard

Before accepting the prompt, check the OneSignal dashboard:

  • Go to Audience > Subscriptions.
  • You should see a new entry with the status “Never Subscribed”.

Dashboard showing subscription with 'Never Subscribed' status

3

Return to the app and tap Allow on the prompt.

4

Refresh the OneSignal dashboard Subscription's page.

The subscription’s status should now show Subscribed.

Dashboard showing subscription with 'Subscribed' status

You have successfully created a mobile subscription. Mobile subscriptions are created when users first open your app on a device or if they uninstall and reinstall your app on the same device.

Set up test subscriptions

Test subscriptions are helpful for testing a push notification before sending a message.

1

Add to Test Subscriptions.

In the dashboard, next to the subscription, click the Options (three dots) button and select Add to Test Subscriptions.

Adding a device to Test Subscriptions

2

Name your subscription.

Name the subscription so you can easily identify your device later in the Test Subscriptions tab.

Dashboard showing the 'Name your subscription' field

3

Create a test users segment.

Go to Audience > Segments > New Segment.

4

Name the segment.

Name the segment Test Users (the name is important because it will be used later).

5

Add the Test Users filter and click Create Segment.

Creating a 'Test Users' segment with the Test Users filter

You have successfully created a segment of test users. We can now test sending messages to this individual device and groups of test users.

Send test push via API

1

Get your App API Key and App ID.

In your OneSignal dashboard, go to Settings > Keys & IDs.

2

Update the provided code.

Replace YOUR_APP_API_KEY and YOUR_APP_ID in the code below with your actual keys. This code uses the Test Users segment we created earlier.

curl -X \
POST --url 'https://api.onesignal.com/notifications' \
 --header 'content-type: application/json; charset=utf-8' \
 --header 'authorization: Key YOUR_APP_API_KEY' \
 --data \
 '{
  "app_id": "YOUR_APP_ID",
  "target_channel": "push",
  "name": "Testing basic setup",
  "headings": {
  	"en": "👋"
  },
  "contents": {
    "en": "Hello world!"
  },
  "included_segments": [
    "Test Users"
  ],
  "ios_attachments": {
    "onesignal_logo": "https://avatars.githubusercontent.com/u/11823027?s=200&v=4"
  },
  "big_picture": "https://avatars.githubusercontent.com/u/11823027?s=200&v=4"
}'
3

Run the code.

Run the code in your terminal.

4

Check images and confirmed delivery.

If all setup steps were completed successfully, the test subscriptions should receive a notification with an image included:

Push notification with image on iOS and Android

Images will appear small in the collapsed notification view. Expand the notification to see the full image.
5

Check for confirmed delivery.

In your dashboard, go to Delivery > Sent Messages, then click the message to view stats.

You should see the confirmed stat, meaning the device received the push.

Delivery stats showing confirmed delivery

If you’re on a Professional plan or higher, scroll to Audience Activity to see subscription-level confirmation:

Confirmed delivery at the device level in Audience Activity

You have successfully sent a notification via our API to a segment.
  • No image received? Your Notification Service Extension might be missing.
  • No confirmed delivery? Review your App Groups setup.
  • Having issues? Copy-paste the api request and a log from start to finish of app launch into a .txt file. Then share both with support@onesignal.com.

Send an in-app message

In-app messages let you communicate with users while they are using your app.

1

Close or background your app on the device.

This is because users must meet the in-app audience criteria before a new session starts. In OneSignal, a new session starts when the user opens your app after it has been in the background or closed for at least 30 seconds. For more details, see our guide on how in-app messages are displayed.

2

Create an in-app message.

  • In your OneSignal dashboard, navigate to Messages > In-App > New In-App.
  • Find and select the Welcome message.
  • Set your Audience as the Test Users segment we used previously.

Targeting the 'Test Users' segment with an in-app message

3

Customize the message content if desired.

Example customization of in-app Welcome message

4

Set Trigger to 'On app open'.

5

Schedule frequency.

Under Schedule > How often do you want to show this message? select Every time trigger conditions are satisfied.

In-app message scheduling options

6

Make message live.

Click Make Message Live so it is available to your Test Users each time they open the app.

7

Open the app and see the message.

After the in-app message is live, open your app. You should see it display:

Welcome in-app message shown on devices

Not seeing the message?

  • Start a new session
    • You must close or background the app for at least 30 seconds before reopening. This ensures a new session is started.
    • For more, see how in-app messages are displayed.
  • Still in the Test Users segment?
    • If you reinstalled or switched devices, re-add the device to Test Subscriptions and confirm it’s part of the Test Users segment.
  • Having issues?
    • Follow Getting a Debug Log while reproducing the steps above. This will generate additional logging that you can share with support@onesignal.com and we will help investigate what’s going on.

You have successfully setup the OneSignal SDK and learned important concepts like:

Continue with this guide to identify users in your app and setup additional features.


User identification

Previously, we demonstrated how to create mobile Subscriptions. Now we’ll expand to identifying Users across all their subscriptions (including push, email, and SMS) using the OneSignal SDK. We’ll cover External IDs, tags, multi-channel subscriptions, privacy, and event tracking to help you unify and engage users across platforms.

Assign External ID

Use an External ID to identify users consistently across devices, email addresses, and phone numbers using your backend’s user identifier. This ensures your messaging stays unified across channels and 3rd party systems (especially important for Integrations).

Set the External ID with our SDK’s login method each time they are identified by your app.

OneSignal generates unique read-only IDs for subscriptions (Subscription ID) and users (OneSignal ID).

As users download your app on different devices, subscribe to your website, and/or provide you email addresses and phone numbers outside of your app, new subscriptions will be created.

Setting the External ID via our SDK is highly recommended to identify users across all their subscriptions, regardless of how they are created.

Add data tags

Tags are key-value pairs of string data you can use to store user properties (like username, role, or preferences) and events (like purchase_date, game_level, or user interactions). Tags power advanced Message Personalization and Segmentation allowing for more advanced use cases.

Set tags with our SDK addTag and addTags methods as events occur in your app.

In this example, the user reached level 6 identifiable by the tag called current_level set to a value of 6.

A user profile in OneSignal with a tag called "current_level" set to "6"

We can create a segment of users that have a level of between 5 and 10, and use that to send targeted and personalized messages:

Segment editor showing a segment targeting users with a current_level value of greater than 4 and less than 10


Screenshot showing a push notification targeting the Level 5-10 segment with a personalized message


The push notification is received on an iOS and Android device with the personalized content

Add email and/or SMS subscriptions

Earlier we saw how our SDK creates mobile subscriptions to send push and in-app messages. You can also reach users through emails and SMS channels by creating the corresponding subscriptions.

If the email address and/or phone number already exist in the OneSignal app, the SDK will add it to the existing user, it will not create duplicates.

You can view unified users via Audience > Users in the dashboard or with the View user API.

A user profile with push, email, and SMS subscriptions unified by External ID

Best practices for multi-channel communication

  • Obtain explicit consent before adding email or SMS subscriptions.
  • Explain the benefits of each communication channel to users.
  • Provide channel preferences so users can select which channels they prefer.

To control when OneSignal collects user data, use the SDK’s consent gating methods:

See our Privacy & security docs for more on:


Prompt for push permissions

Instead of calling requestPermission() immediately on app open, take a more strategic approach. Use an in-app message to explain the value of push notifications before requesting permission.

For best practices and implementation details, see our Prompt for push permissions guide.


Listen to push, user, and in-app events

Use SDK listeners to react to user actions and state changes.

The SDK provides several event listeners for you to hook into. See our SDK reference guide for more details.

Push notification events

For full customization, see Mobile Service Extensions.

User state changes

In-app message events


Advanced setup & capabilities

Explore more capabilities to enhance your integration:

Mobile SDK setup & reference

Make sure you’ve enabled all key features by reviewing the Mobile push setup guide.

For full details on available methods and configuration options, visit the Mobile SDK reference.

Congratulations! You’ve successfully completed the Mobile SDK setup guide.