Manage Team Members
Add, Remove, or Update User Access to your OneSignal App or Organization.
Team members can be added to individual OneSignal Apps or to the entire Organization. They can be assigned Admin, View or Editor roles depending on access needed. For example, if someone needs access to read data for all apps but does not need to be sending messages, such as an analyst, you can assign them an "Organization Viewer" role. If you are inviting a developer or marketer who needs access to a single app, you can assign them as an "App Admin" for access to only specific apps. For more details on roles see Account Management.
Access Levels
Organization Access
Organization-Level Administrators can assign emails to have Admin, Editor or Viewer Roles within their Organization. Navigate to Organizations > Your Organization > Roles > Invite to Organization button to Invite a user with a given role.
The organization roles screen
App Access
App-Level Administrators can be assigned within the specific App's Settings > Roles > Invite to App button.
Inviting a user to the app
Roles
| Organization Admin | Have full access to all features for all apps within the Organization. |
| Organization Viewer | Viewer role has view-only access to all apps within the Organization |
| App Admin | Admins can perform all application-level features, including application-level roles, platform settings and setup integrations. |
| App Editor | The editor can create, edit, delete journeys, push, in-app, email, sms, templates and automated messages. Additionally, editors can view analytics and export analytics and message data. |
| App Viewer | The viewer can view analytics, summary tables of messages sent, message reports and templates. A viewer cannot view platform settings or integrations. |
Role Permissions
| Permission | Viewer | Editor | Admin |
|---|---|---|---|
| Sending messages (including Journeys, Automated, Webhooks) | No | Yes | Yes |
| Segments | Read-only | Read-only | Yes |
| Data Tags | Read-only | Yes | Yes |
| Content: - Templates | Read-only Read-only | Yes Yes | Yes Yes |
| Exporting | No | Yes | Yes |
| Analytics | Read-only | Yes | Yes |
| API Key Access | No | No | Yes |
| App Usage | Yes | Yes | Yes |
| Account Management: - Two Factor Authentication - Email and Password Change - User Auth Key Access - Delete Key Access | Yes Yes No No | Yes Yes No No | Yes Yes Yes Yes |
| App Settings: - Integrations - Platform Settings - Email Reputation - Roles | No | No | Yes |
| Org Settings: - Upgrading / Downgrading - Role Management - SSO - 2FA | No | No | Org-Admin Only |
Remove or Update User Access
Within the App or Organization, select the Options button for available actions.
Users' roles can be updated here, or they can be removed from the App or Organization entirely.
Updating an existing user's role
Updated over 1 year ago