Changes made to the In-App Message within the OneSignal dashboard will reflect in the app once the app has been closed for 30 seconds. Make sure after you save any changes to the IAM, you have the app closed or put into the background for 30 seconds, then when you open it, you will see the changes upon the next time it is triggered.
Using the Send to Test Device button does not reflect any Tag Substitutions. You must trigger the IAM normally to see Tag Substitution Personalizations.
Using the Send to Test Device button does not contribute to the IAM analytics. You must trigger the IAM without using this button to see stats updates.
If you are not using the Send to Test Device button then you can troubleshoot the issue following this guide on Capturing a Debug Log. If you still need assistance, share the full logs from app start till the end of reproduction as a .txt file with our support team at [email protected]
Updated about 1 month ago